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Service Fees
Review service fees from Bartlett Electric Cooperative, including connection charges, late payment fees, reconnection costs, and other applicable rates.
Understand how billing policies and fee structures work so you can manage your account, avoid delays, and prevent unexpected charges related to your electric service.
Seasonal electric service is available for members who require service on a temporary or seasonal basis.
A seasonal service agreement is required and includes a minimum service period of 12 months to ensure availability of electric facilities.
The minimum annual charge must be paid by the reconnect date.
| Membership Fee: | $25 |
| Application/Connect/Disconnect/Changeover Fees: | $25 |
| Service Call Fee: | $200 (flat fee)* |
| Service Investigation Fee: | $200 |
| Returned Check: | $25 |
| Meter Test Fee: | $25 for residential, at cost for all others |
| Removing or Relocating Coop Facilities: | At cost |
| House Moving or Oversized Loads: | At cost with 48 business hours' notice |
* Fee applies only if the issue is determined to be on the member's side.
This rate is available for general service needs such as non-permanent residences, vacation or weekend homes, barns, garages, water pumps, fencing, workshops, small businesses, and churches. It applies to locations with an expected demand of less than 25 kW.
If metered demand reaches 25 kW or more on two occasions within a 12-month billing period, the service will no longer qualify under this rate.
Service is provided in accordance with the rules and regulations of Bartlett Electric Cooperative.
Bartlett Electric Cooperative may assess a $500 meter tampering fee, along with a service investigation fee for each visit to the premises by cooperative personnel.
Members are also responsible for all labor, materials, and equipment required to repair any damage to cooperative facilities caused by meter tampering.
In addition, the cooperative may estimate and bill electric usage for the entire period during which tampering occurred.
Meter tampering includes, but is not limited to, damaging or removing the meter seal, bypassing or altering the meter, attaching objects to divert service, or any actions that interfere with accurately measuring electric consumption.
Meter tampering is considered theft of service and may result in criminal charges under applicable Texas law.
Bartlett Electric Cooperative charges a $200 staking appointment fee, which must be paid in advance for each scheduled appointment.
This fee will be refunded if:
- The appointment is cancelled at least 48 hours (two business days) in advance.
- The quoted Contribution in Aid of Construction is paid within 90 days of the estimate date.
Appointments may be rescheduled by mutual agreement due to weather conditions or other extenuating circumstances.
The fee is non-refundable if:
- The appointment is not cancelled at least 48 hours in advance or the member does not attend the scheduled appointment.
- 90 calendar days have passed since the scheduled appointment.
- The quoted Contribution in Aid of Construction remains unpaid after 90 calendar days.
Governmental entities and their authorized agents are exempt from this fee.
A $200 non-refundable fee is required in advance for each outdoor lighting installation.
If multiple lights are installed at the same time and location, only one installation fee will be charged.
If additional facilities or equipment are required, the member is responsible for those costs as a non-refundable contribution toward construction before installation begins.
A $200 non-refundable fee is required in advance for each Distributed Generation (DG) application.
If existing Cooperative facilities are not adequate to support the proposed DG system, the member is responsible for any upgrade costs as a non-refundable contribution toward construction before installation begins.
A late payment fee of up to 5% may be applied to any unpaid balance after the due date.
If a delinquent account is referred to an attorney or collection agency, the member is responsible for all associated collection costs, including reasonable interest, attorney’s fees, and collection agency fees.
A deposit may be required for new service applications and is based on estimated annual electric usage, not to exceed one-sixth (1/6) of the projected yearly bill.
Additional deposits may be required for members with a history of late payments or service disconnection due to non-payment.
Deposit amounts are calculated using historical usage at the service location or, if unavailable, estimated based on similar services within the cooperative system.
All deposits earn interest at a rate set annually by Bartlett Electric Cooperative.
Deposits can be paid in office, online, or through the automated phone system.
*Deposits cannot be paid with a personal check.