Admin
Bartlett Electric Cooperative, Inc. is currently seeking a qualified candidate for a Member Service Representative (MSR) position. The ideal candidate should be highly motivated, well-organized, reliable, and must be familiar with computer applications, including Microsoft Word and Excel. Experience in Customer Service or a related field is a plus but is not required.
A Member Service Representative will be responsible for greeting Members and the general public who may visit the office, be able to establish new member accounts and communicate effectively with Members regarding both BEC’s electricity and broadband offerings. Communication with Members includes issues relating to high bill complaints, general service issues and metering issues. A Member Service Representative is also responsible for having knowledge of the cooperative’s tariffs and various rate structures. Finally, the MSR will be responsible for effectively working with other Member Service Representatives, the Member Service Supervisor and various Departments within the organization.
Operations
Bartlett Electric Cooperative, Inc. is currently seeking a qualified candidate for a Quality Control Technician position. The Quality Control Technician serves as a liaison with construction contractors to maximize activities, time, manpower, budget and equipment required for constructing and maintaining power and broadband distribution systems. This work is performed under limited supervision.
The Quality Control Technician must be familiar with contracts and invoice billing for contractors as well as right-of-way clearing and new construction procedures for both power and broadband systems. A minimum of five (5) years’ utility staking/line design experience is required.
Contact Carrie Wenzel, Chief Human Resource Officer, at cwenzel@bartlettec.coop for a complete Position Description or to submit a resume.